Our customers come first and we believe in providing them with the best services. You can try our products for free before buying so you can be 100% confident before committing. We provide a free demo of our software so you can ensure that it is compatible with your computer, and we provide free samples of our perforated paper upon request so you can make sure it will work with your computer.
Returning Digital Goods:
Raffle ticket software does not provide refunds, in whole or in part, for any digital good. Demo versions are made available for free so that the customer can assure compatibility before making a non-refundable purchase.
Returning Paper Products:
1) We will refund the cost of packages of paper upon return of said item in unopened condition. We do not refund shipping or return shipping.
2) We reserve the right to replace a faulty product at our discretion. If there is a substantial defect in the product, we will (a) accept return of an open package for full refund, or (b) offer free replacement and shipping of all, or a portion of, the defective product. 3) If there has been a mistake in our fulfillment of an order, full replacement product and shipping are normally offered without requiring the customer to return the incorrect portion of the order (excluding exceedingly large quantities of paper or other extenuating circumstances).